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 1.The Solutions Recommendation Guide is a framework for creating a customized SMB solution. In order to create a customized solution, which two components are needed? (Choose two.)

A.implementation ratings determined

B.specific products and technology available

C.benefits to the business decided

D.business capabilities enabled

F.business challenges identified

Answer:B,F

2.What two technologies do SMB customers most often want to implement in the future? (Choose two.)

A.Mobility

B.Optical

C.Telepresence

D.Voice

E.Data Center

Answer:A,D

3.What Cisco CE520 feature optimizes quality of service?

A.Cisco Configuration Assistant

B.Cisco Network Admission Control

C.Cisco Smart Assist

D.Cisco Smartports

Answer:D

4.What is a key purpose of the Solutions Recommendation Guide?

A.present Cisco products

B.provide a framework of tested and proven models

C.identify basic needs of the business

D.calculate the business need priority

Answer:C

5.Which Cisco support service product is sold, supported, and delivered by partners?

A.Cisco Smart Foundation Service

B.SMARTnet Partner Service

C.Cisco Smart Care Service

D.Cisco Technical Assistance Center

E.CiscoSMARTnet for SBCS

Answer:C

6.What resource would you recommend to a new Cisco partner for a variety of tools?

A.Channel Incentive program

B.Unified Communications for SMB

C.Partner Central

D.Steps to Success

E.nstructions: Number of answers: 1

Answer:C

7.What is a primary partner benefit of selling services?

A.easier customer sales cycle

B.increased margins

C.fewer customer call backs

D.available financing options

Answer:B

8.What is the primary purpose of IPS?

A.to scan packets for malicious activity

B.to provide basic firewall protection

C.to host secure remote communications

D.to host Internet connectivity

E.to provide AIM

Answer:A

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